Hello! This is Reid Collins

TECHNICAL PROGRAM MANAGER

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about reid

I am a Brooklyn based Technical Program Manager and certified Scrum Master (Kanban + Scrum) keen on collaborative work, balancing everchanging client needs against organization roadmaps, delivering commitments to business stakeholders, and keeping development teams happy and motivated throughout the process.

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Dev Skills

Perl/Catalyst
Python
Ruby/Rails
Puppet
Git

Data Storage

PostGreSQL
Hive
MySql
MongoDB
BerkeleyDB

Agile Skills

Certified Scrum Master (Scrum & Kanban)
Atlassian Suite (Confluence, Jira, Bitbucket)
Requirements Gathering
Release Management
Leadership

Experience

CHEETAHDIGITAL

Technical Program Manager (2019 - Present)

Acting as Technical Program Manager, I work across multiple teams to deliver cross platform business initiatives on time. I also serve as Scrum Master and developer on the Cheetahmail dev team.

CHEETAHDIGITAL

Software Developer/Scrum Master (2015 - 2019)

Serving as Software Developer (Perl) and Scrum Master, I am involved in all facets of the Software Delivery Life Cycle. I liaise with customers, product owners, and devolopers to reliably deliver software.

BESPOKE GLOBAL

Software Developer (2014)

As a contract software developer (Ruby on Rails) for an eCommerce startup, I simplified the checkout process to drive increased sales. I built ActiveAdmin dashboards to make sales metrics visible.

CHEETAHMAIL

Software Developer, Platform Team (2011 - 2013)

As a software developer (Perl) on the platform team, I build new features for a leading eMarketing company. Implement improvements to email campaigns throughput, optimize reporting, etc...

CHEETAHMAIL

Software Developer, Client Dev Team (2008 - 2011)

As software developer, I implemented remarketing campaigns for clients, integrate client data feeds to and from our platform, coordinated with 3rd party vendors, and visited clients to explain complex technical issues.

CHEETAHMAIL

Ops Engineer, Operations Team (2005 - 2008)

My duties included maintaining the health of the platform and orchestrating responses to outages. I fielded bug reports and provided fixes or alterative solutions to clients highly sensitive to revenue loss.

Certification

Certified Scrum Master

Scrum Alliance

Education

TULANE UNIVERSITY

International Relations

Batchelor of Arts

1998

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